Aqara Hub 101 [updated Oct. 11th]

The release of the Aqara Hub for the US market, followed by an EU version, is fast approaching, and whilst these are yet to surface, many people (including myself) have gone for the Hub with the Chinese plugs, and have been toying with them for a few weeks now. One thing we’ve noticed with talk regarding the Hub is the amount of uncertainly and confusion surrounding what will and won’t work with the Aqara Hub, along with a lack of information on what can be achieved. So, in this article we’ll try to cover as many questions as we can, so as to not only prepare those of you that are eagerly awaiting the US Hub, but also those who already have one and are a little baffled by the Aqara system.

Setting up an account
Ok, this is fairly straightforward, but in order to get the most out of your Hub and any associated devices, you’re going to need to set up an account with Aqara. Currently the best way to do this without a hitch, is to set the server to Mainland China. Apparently other servers are yet to go live, so if you live in another part of the world and are trying to set up an account using a more local server, chances are you’ll not be able to, due to not getting a confirmation code in order to finish setting up your account.

The Hub and HomeKit
The Hub itself comes with a HomeKit code, so if you’re at all familiar with adding a new device via the Home app, this will be very easy for you.

Adding devices
The Aqara Hub works in the same way that the Hue Bridge works in relation to HomeKit, in that the Hub itself is HomeKit compatible, not the devices themselves. This means all Aqara devices that you want to appear in HomeKit need to be added to the Hub via the Aqara app. The process of adding an Aqara device is actually very easy;

  • Click on the Plus symbol in the top left of the Aqara app
  • Select the relevant accessory you want to add from the gallery of devices
  • Select your hub
  • Then follow the onscreen instructions, which usually involves holding down a button on the device until you get a flashing blue LED
  • The hub will confirm the device was added successfully and then ask you to choose the room that the device is located in, along with the opportunity to rename the device from the standard name it comes with
  • Once that is all done, the device will appear in the relevant room in Apple’s Home app, although you may need to choose whether to add it as a favourite
  • From there, all automations triggers and timers will work in the same way as other HomeKit enabled devices

The Aqara Hub in the Apple Home app
The Aqara hub is both a bridge device for other Aqara products, but it’s also a night-light and an alarm. The night-light is capable of millions of colours, as standard. In the Home app, the Hub will appear as a light. It will also appear as a hub, although this isn’t visible by default. So, from the Home app, you’re able to turn the light on or off, along with the ability to change the brightness and hue.

Aqara Hub Speaker/Alarm
At this point, there’s no way to make use of the speaker/alarm in HomeKit. You can only access the functionality of the speaker/alarm in the Aqara app. This may change down the line, but it’s not possible as of typing this article.

Aqara Hub Language
if you’re in possession of the Chinese version of the Hub, it will ship with the Prompter voice set to Chinese, however it’s easy to change the voice to English.

  • Open the Aqara app and select the Accessories tab.
  • Scroll to the room the Hub is located and select the Hub to access its settings
  • Once in there you can change various parameters, including the volume and the ‘Hub Language’.
  • You have a choice of English or Chinese currently

Which devices work with the Aqara Hub?
 [update] The Aqara app now allow you to add certain Mijia devices. [update] Previously, the app allowed for adding other HomeKit devices, but this no longer an option. The Aqara devices you’re able to add, according to the app, is as follows;

  • Aqara Hub
  • Door & Window Sensor
  • Motion Sensor
  • Wireless mini Switch
  • Temperature & Humidity Sensor
  • Wall Switch (single rocker)
  • Wall Switch (double rocker)
  • Wireless Remote Switch (single rocker) *
  • Wireless Remote Switch (double rocker) *
  • Vibration Sensor
  • Water Leak Sensor
  • Smart Plug
  • Curtain Controller

New devices added to the list since the updates:

  • Wall Outlet
  • Mi Window and Door Sensor
  • Mi Motion Sensor
  • Mi Wireless Switch
  • Mi Temperature and Humidity Sensor
  • Mi Smart Plug (Zigbee)
  • Cube
  • LED Light Bulb (Tunable White)

[update] Since the latest firmware and app updates, some devices, including some older Aqara switch that wouldn’t pair, will now pair successfully, however some devices will not show up in Apple’s Home app. It would seem, after speaking to Aqara directly, that there are some older versions of the marked devices available, that whilst having the same model number, are in fact different in some way.

Do other Xiaomi / Mijia devices work with the Hub?
 [update] Yes – some. The list above has new devices that have been added that are Mijia, not Aqara. As regards LED bulbs, in our last test, we were unable to add the YeeLight Tunable White LED bulbs, but we will be testing other Xiaomi bulbs very soon.

According to two different sources who have contacted Aqara on Twitter, Aqara have said that more Xiaomi/Mijia devices will be officially supported later this year, or possibly early next year, so this is welcome news for people who already have Xiaomi/Mijia devices and don’t want to buy the Aqara equivalents when they’re not needed. This may also mean that the older Aqara devices that currently don’t seem to be working with the Hub, will (in theory) gain official support.

Aqara app automations
Whilst the Aqara Hub is HomeKit compatible, and you can add HomeKit devices via the Aqara app, the app itself is not actually a fully fledged 3rd party HomeKit app, unlike the Eve app for example. This means that automations that are created in the Aqara app will not appear in the Home app. If you create an automation in the Aqara app, you can only create these automations with Aqara devices. The Aqara device you choose as the trigger (e.g. Aqara motion sensor) can only automate functions of other Aqara devices, so if you created an automation in the Aqara app with the Aqara motion sensor, you can’t automate a HomeKit bulb. This can of course be done in the Home app. The only benefit of creating an automation in the Aqara app is the additional options that some of these devices have, like the Aqara Mini Wireless Switch, which can use the ‘shake’ option to trigger another (Aqara) device, like the alarm on the Aqara Hub.

How does the hub communicate?
The Hub itself connects to your home network via Wifi, but uses Zigbee to communicate with its child devices. This seems to generally make for a faster, more efficient connection, in addition to making sure your network isn’t clogged up with lots of devices all wanting to connect to your network directly. The Philips Hue system works in the same way essentially. From what we understand, like the Philips Hue implementation of Zigbee using bulbs to act as repeaters for the Zigbee signal, thereby extending the range of the Zigbee network, battery operated Aqara devices do not extend the network and so they act as a ‘dead end’ or final destination for the Zigbee signal, however the in-wall Single and Double Rocker Switches would act as repeaters, as they are always powered. Even though this isn’t ideal, from our tests, the Aqara hub has a greater reach than we anticipated, so unless you live in a very large property, chances are that one Aqara Hub will suffice.

What is shown in the Home app when Aqara sensors/devices are added (via the Aqara Hub)?
 [update] In many ways, the rules appear to be the same for many Aqara sensors, as they would any other HomeKit sensors, meaning some additional sensors will appear only in the devices’ specific app and not the Home app, and some appear across all apps. Below is a simple list of the Aqara devices, what sensors they contain, and what is exposed to Homekit, the Home app and 3rd party HomeKit apps (varies depending on the app). We have only included information on devices we have been able to test, so a few devices in the list above don’t have corresponding details in the list below;

Aqara Hub – hub | night-light | speaker/alarm | ambient light sensor (only for automations)

  • Home app – hub | night-light
  • 3rd party HomeKit apps – hub | night-light

Aqara Temperature Sensor – temperature | humidity | atmospheric pressure

  • Home app – temperature | humidity
  • 3rd party HomeKit apps – temperature | humidity | atmospheric pressure

Mi Temperature Sensor – temperature | humidity

  • Home app – temperature | humidity
  • 3rd party HomeKit apps – temperature | humidity

Aqara Motion Sensor – motion | ambient light

  • Home app – motion
  • 3rd party HomeKit apps – motion | occupancy threshold

Mi Motion Sensor – motion

  • Home app – motion
  • 3rd party HomeKit apps – motion | occupancy threshold

Aqara Door and Window Sensor – contact

  • Home app – contact
  • 3rd party HomeKit apps – contact

Mi Door and Window Sensor – contact

  • Home app – contact
  • 3rd party HomeKit apps – contact

Aqara Water Leak Sensor – water detection

  • Home app – water detection
  • 3rd party HomeKit apps – water detection

Aqara Vibration Sensor – tilt | drop | vibration

  • Home app – motion
  • 3rd party HomeKit apps – motion

Aqara Smart Plug – on/off | energy monitoring

  • Home app – on/off
  • 3rd party HomeKit apps – on/off

Aqara Wireless Mini Switch – single press | double press | long press | shake

  • Home app – single press | double press | long press
  • 3rd party HomeKit apps – single press | double press | long press

Mi Wireless Switch – single press | double press | long press

  • Home app – single press | double press | long press
  • 3rd party HomeKit apps – single press | double press | long press

Aqara Wireless Remote Switch (Double Rocker – model AK012) – single press (L & R) | double press (L & R) | long press (L & R) | single press both switches

  • Home app – single press (L & R) | double press (L & R) | long press (L & R)
  • 3rd party HomeKit apps – single press (L & R) | double press (L & R) | long press (L & R)

Aqara Wireless Remote Switch (Double Rocker – model AK004) – single press (L & R) | single press both switches together

  • Home app – Does not appear
  • 3rd party HomeKit apps – does not appear
  1. It would be fair to assume that the in-wall versions of the rocker switches have the same feature sets, but I can’t confirm at this time.
  2. I Don’t currently have information on the other devices, like the curtain controller or the wall outlet as I don’t have them.

If there’s something we’ve missed feel free to tell us in the comments below and we’ll add them for the benefit of our readers!

Simon T Bramley

Editor - Musician, graphic designer and HomeKit aficionado, living in Taipei, Taiwan.

44 thoughts on “Aqara Hub 101 [updated Oct. 11th]

  • 26th September 2018 at 12:30 am
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    Hello , can you use other not Aqara home kit devices to do Automation at Aqara Hub? I can see in my but can’t use them to Automation

    Reply
    • 26th September 2018 at 8:10 am
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      Hi, you’re able to add other HomeKit devices to the Aqara app, as they have the facility to do that, although I haven’t tried it yet to see if there are any benefits to doing so. I’ll update you once I’ve tested it.

      Reply
      • 28th September 2018 at 6:12 pm
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        Cool , i can see other devices but point is I can’t do any Automation with them only Aqara devices

        Reply
        • 28th September 2018 at 6:14 pm
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          Hi Raf , yes this a limitation of the app (and possibly the hub) in that it’s not a full 3rd party Home app as such, which is really the same as the Philips Hue app, where you can only control Hue products.

          Reply
          • 28th September 2018 at 6:16 pm
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            Ok thanks

    • 26th September 2018 at 10:42 am
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      Hi, I’ve since tried adding the HomeKit compatible Eve Button to the Aqara Hub. Can easily add it, but it still doesn’t appear in the Aqara app, only the Apple Home app. It doesn’t appear as an option in automations in the Aqara app either, so it is just like the Philips Hue app in this respect.

      Reply
      • 28th September 2018 at 6:14 pm
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        Funny thing is I can see all HomeKit devices at Aqara app , I can on/off lights (philips) etc but can’t do any Automation with them

        Reply
        • 28th September 2018 at 6:17 pm
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          Yes, it is odd that you can still see the other devices, which I agree is a difference compared to the Hue app. It could be a case that Aqara haven’t got the other functions working on the Aqara app yet. I think there’s certainly room for improvement and I think Aqara are aware there’s work to do.

          Reply
  • 2nd October 2018 at 2:03 am
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    In my home the coverage of one Aquara homekit hub is not suficient, can I pair to hub’s together to make one as a extender to Creat one home?

    Reply
    • 3rd October 2018 at 7:15 pm
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      Hi Mati, I’m not sure whether the Aqara Hubs are set to do that, although as they use Zigbee it should be possible. If you plan on using them with HomeKit, then it shouldn’t matter if you have two separate hubs, as they will both appear in Homekit anyway. If you need a definitive answer, it’s best to approach Aqara directly via Twitter. They’re pretty good at answering questions.

      Reply
  • 3rd October 2018 at 4:13 am
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    I’m mostly curious to find out how all the sensors will show up in the Home app. For instance, the way the Hue motion sensor shows up as a motion sensor, ambient light (lux) sensor and temperature sensor is brilliant. Other manufacturers choose certain devices not to show up as every possible accessory: for instance tado radiator valves also measure humidity but aren’t displayed in the Home app as an additional humidity sensor (it’s hidden under the settings screen of the radiator valve and in the tado app).

    In Aqara’s case, I would think the Hub could be listed as a gateway, a light, a motion sensor (which triggers the night light, right?) and an Alarm. But I guess currently the Hub itself is only listed as a Light.

    For the accessories, I’m specifically curious if their motion sensor also shows temperature or ambient light level in the Home app, and whether the temperature sensor actually shows humidity in the Home app as well.

    If it’s not too much to ask, is it possible for you to add to the review: the way (or ways) a device is listed in the Home app for each of the Aqara device listed in the review?

    Reply
    • 3rd October 2018 at 4:20 am
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      HELLO

      The Aqara hub in home app is listem as light. but all the other intems like door Windows sensor arę listem separatory in each tile. What is strange that the temperature & huidty sensor in Home app have aparate tile for temperature and separat for humidity. It could be displayed together on one tile in my opinion it soulu be much better.

      Reply
      • 3rd October 2018 at 4:47 am
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        Thanks Mati, that’s good to know about the temperature & humidity sensor. In my opinion it makes a lot of sense for some devices to be displayed with multiple tiles. Though currently you cannot set-up automations based on temperature or humidity in Homekit, if this would be added by Apple in the future, it would make sense that you can select the tile that corresponds with a specific property of the sensor. For instance to turn on an air dryer when humidity reaches a certain level.

        Reply
    • 3rd October 2018 at 8:44 am
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      Hi Niels, I can add the information you mentioned, to the Aqara Hub 101 article, even though strictly speaking, the article is about the hub, not the individual sensors. I’ll update today and let you know.

      Reply
    • 3rd October 2018 at 10:59 am
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      Hi Niels,
      I’ve now updated the article to include information on the devices that connect to the Aqara hub, and also what is exposed to the HomeKit framework.

      Reply
      • 4th October 2018 at 2:55 am
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        Nice, thanks Simon! Looking forward to the vibration sensor review 🙂

        Reply
        • 4th October 2018 at 3:33 pm
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          No problem. The vibration sensor review will be posted at 10am (UK time) today.

          Reply
  • 4th October 2018 at 4:08 pm
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    Setup: Aqara Homekit Hub. I use Chinese version ie one that came with Chinese plug that is built in and keep waiting for EU version.

    You need Apple based hub (AppleTV, HomePod or iPad) to remotely access your devices and have an automation defined in Apple Home App. So Aqara Homekit device is rather a bridge (between Apple based Homekit hub and Aqara devices that use ZigBee protocol for communications) than a Homekit hub.

    1. Smart Plug ZNCZ12LM
    There are at least two Smart Plugs available ZNCZ12LM and ZNCZ02LM. The first is Aqara the second one has a statement on a package box that it works with Mijia. What I have got is the latter ZNCZ02LM.
    I can’t connect it to Aqara Homekit Hub. During the pairing process I hear audio confirmation that the device was paired, but the Aqara Home app displays failure message. Aqara has not answered my inquiry if it will be fixed. I don’t have ZNCZ12LM and can’t find it anywhere. If you know where I could get it, please let me know.

    2. t, h and p sensor WSDCGQ11LM
    Air pressure is not displayed in Apple Home app
    To see the air pressure in Aqara Home app you have to dig deeper, but again the air pressure is not properly displayed and looks like 100981 Pa. However the same sensor connected to Camera hub (non Homekit based) shows in Mi Home app 100.9 kpa
    The temperature is now 19.5 C when I use Apple Home app and 19.6 C when I use Aqara Home app
    No history log is available through Apple Home app. I can’t see the history log using Aqara Home app either because the app asks me to log in which I can’t do

    3. Aqara Homekit Hub: Firmware upgrade, automation (defined within Aqara Home app) not available without logging in

    4. t, h and p sensor WSDCGQ11LM: I see no way to upgrade the formware (within Aqara Home app). Besides automation (defined within Aqara Home app) and history log are not available without logging in

    5. The same t, h and p sensor WSDCGQ11LM connected to Aqara Camera hub: no signing in is necessary to see history log, to upgrade and to define automation (within Mi Home app)

    6. Signing in. After many trials I finally managed to sign up (you write your mail, click and should get email where you can define your password). Very unusual way for signing up and for most of the time you don’t get a link where you can define your password. However I was not able to sign in (even changing location to Mainland China) to check firmware update, see history log or define automation (to be honest I don’t want to define any automation using Aqara Home app because it won’t be seen by Apple Home app). But my credentials were recognized when I tried to log in to Aqara Community at https://community.aqara.com

    That’s all for today. What is your experience folks?
    BTW: no answer from Aqara despite repeated inquiries

    Reply
    • 4th October 2018 at 4:21 pm
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      Hi Chris, thanks for the information. I have another smart plug that is almost identical to the Aqara smart plug, with the model number ZNCZ03LM, so I guess that makes three variants. This plug also doesn’t work with the Aqara app, only the Mi Home app. I also have the Aqara compatible model – ZNCZ12LM.

      Reply
  • 4th October 2018 at 5:24 pm
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    Follow up:
    I have just received answer from Aqara regarding Smart Plug ZNCZ02LM

    Question:
    Is it possible to connect Smart Plug ZNCZ02LM to Aqara homekit hub? If not do you plan an update (when) to fix it?

    Aqara’s answer:
    “At present, Aqara hub can only work with Aqara products,
    In the future we will compatible with more products.”

    end of quote

    What it means in practice? If you want to pair Smart Plug to Aqara Homekit Hub (as a matter a bridge) you should use Aqara Smart Plug Model ZNCZ12LM (it comes with Chinese pins).
    https://www.aqara.com/en/smart_plug-product.html

    Reply
  • 4th October 2018 at 7:25 pm
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    Simon, thank you for all the effort you’ve put in to covering the Aqara HomeKit launch. It’s the most comprehensive I’ve been able to find and has been a big help.

    To share my findings, I have the curtain controller (ZNCLDJ11LM) which is working very well. Through HomeKit you can open, close, and specify a percentage for it to open. I have the door, motion and temperature sensors working pretty well too.

    I have what must be the old version of the wireless double rocker switch (WXKG02LM) which doesn’t connect properly.

    Do you, or does anyone here, have a link to where I can purchase a HomeKit compatible wireless double rocker switch, and the smart plug? Chinese version of the smart plug is ideal for me, as we have the same plug in Australia.

    Reply
    • 4th October 2018 at 7:32 pm
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      Michael,

      Smart Plug: don’t buy anything different than ZNCZ12LM (it comes with Chinese pins).
      If you find a seller please let me know. I can’t find anybody selling ZNCZ12LM on aliexpress.com

      Reply
    • 4th October 2018 at 7:32 pm
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      Hi Michael, thanks for the kind words, I do try my best and if people like yourself find it useful, then that’s all I need.
      I’m glad to hear the curtain controller works, as I wasn’t sure, even though it’s listed on the Aqara website. This in fact brings me to your point about the problems you’re having with the Wireless double Rocker Switch. I have the same issue, and even though the model number is the same as the newest version (not quite available yet), it doesn’t work for some reason. The possible good news is that Aqara have said that more stuff will be compatible in the future, including Xiaomi devices, so the rocker switch being actually an Aqara product, it should get the same treatment. If you want to use the double rocker switch with another Aqara device (like the curtain controller), then you can still use it via automations in the Aqara app, it just wont appear as a device in either the Aqara app or Home app as such, but it is there in the Automations section. Take a look. Thanks again for the feedback.

      Reply
  • 9th October 2018 at 3:23 pm
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    I really think right now it is kind of a mess with all the Xiaomi/Mija/Yeelight/Aqara stuff what works together with what. There are many aqara devices that are supported in the Xiaomi Home App, but the Mija/Xiaomi stuff is mostly not available with the Aqara Hub. I was really hoping to switch my Yeelight ledstrips with the Aqara Hub so I can use HomeKit. Hope the will get this to work eventually.

    Reply
    • 9th October 2018 at 7:48 pm
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      Hi Ramon
      From what I’ve been told by Aqara, there are plans to introduce more of the Xiaomi/Mijia products into the Aqara realm, so that they work with the Hub and also HomeKit. It will take time though, as the new Aqara hub really is a different device to the previous Mijia hubs, even though they look similar. Agree that the whole setup is a bit of a mess, but then the Xiaomi app was a mess even before Aqara introduced the new hub.

      Reply
  • 9th October 2018 at 7:22 pm
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    Hi Michael, I’ve just received my Aqara Hub and I can’t seem to find anywhere in the Aqara Home App to activate the alarm function, which was one of the reasons for buying this hub. Have you succesfully enabled this function?

    Apart from that, I successfully paired the door/window sensor, the motion sensor and the temperature/humidity sensor and could create some automations in homekit using these. Unfortunately I couldn’t pair the wireless wall switch that I also bought. It says it is connected but doensn’t appear anywhere in the Aqara app or iOS Home app.

    Best regards,
    Pedro

    Reply
  • 9th October 2018 at 8:10 pm
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    Have you ever tried the Aqara Smart Curtain with HomeKit?

    Reply
    • 9th October 2018 at 9:29 pm
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      Hi Francis,
      No I haven’t tried the smart curtain controller as we only use blinds in the apartment. I do know some people have got them and say they work great though, with HomeKit too.

      Reply
  • 16th October 2018 at 7:18 am
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    Hello There, I got my Aqara Hub in the Mail yesterday. I’m in Australia so fortunately the Chinese Power connection is essentially the same plugs. Great discussion here, only place I can find thats insightful at the moment. I have three things I’m curious to know you thoughts on.

    Firstly, I’ve noticed a strange behaviour I was wondering if you could shed any light on. IF i sign in to the Aqara app I can add and modify Pretty much all the current Mi accessories I have (Mi motion sensors, Mi Window and door sensors, Mi Wireless switch, Mi Smart Plugs). IF I do not sign in I cannot see these accessories but I DO see all my Homekit accessories in the Aqara app.

    So It seems the Apps talk to each other However perhaps this is an issue with the Mainland China server (or US) preventing Homekit access. My second issue i’m seeing is that although I can add the Mi Smart Plug (Zigbee) to the Aqara app, unlike the sensors it does not show in the Home app. It seems only sensors currently show?

    Thirdly, In the Mi Home app (before Aqara) i setup a simple automation to turn on a light (Mi Smart plug connected) in the kitchen when motion was detected and auto turn off if no motion was detected fro 5 minutes with the condition that it was night time. It seems with the new Aqara app at this time you cannot set this level of conditions for automations.

    Love to hear you thoughts.

    Reply
    • 16th October 2018 at 10:06 am
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      Hello Ky
      I’m glad you’ve been able to find us and the site is of use to you, as that’s why we’re here!

      Going straight to your first issue about the difference between signing in and out, and the different options, I honestly don’t know, but I can tell you that when I first got the Aqara hub, I was able to sign in and see both my Aqara accessories and all the HomeKit device in the Aqara app. In addition, I could unofficially add the Mi devices, but they only showed in the automations section, and didn’t appear in the main section of the Aqara app as devices, and they didn’t appear at all in the Home app. That seems to have changed with the last app update (maybe also with the firmware update to the hub), so now I only see the Aqara devices and not any HomeKit devices. Since the updates also officially support the Mi devices, they all now appear in the Aqara app and the Home app. This all could be down to Apple, but I can’t be certain. Either way, even when I could see my standard HomeKit devices in the Aqara app, there was no way to use them in automations, so it really wasn’t of any benefit to begin with.

      The issue with the plug is something others have reported as well, even some people in China, so you’re not alone, but I think this will be fixed seeing as they have it listed in the section for adding accessories. I was able to add my US version of the plug (it also appears in the Home app), but this was all before the latest updates, so if I tried adding it again, it may fail, but you’ll have to forgive me for not testing this, as I’m in the sweet spot with my Aqara setup right now.

      Onto the 3rd point, there is a way to trigger automations in the Aqara app, but it actually doesn’t seem to work right now, so there must be a bug, unless I’m looking at it the wrong way. Ultimately, this is why I think it’s better to us the Home app (or other 3rd party HomeKit apps) for time based automations.

      Reply
  • 20th October 2018 at 8:09 am
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    Hi, I have another question.
    Let’s say i have a big house with wifi repeaters. And the some of the sensors are far from the Aqara hub.
    Do i need another hub then?

    Reply
    • 20th October 2018 at 8:23 am
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      The range on the hub seems better than I thought, and two of the Aqara devices apparently act as repeaters for Zigbee signal – Smart Plug and the wired wall switches – but as Aqara devices use Zigbee, wifi repeaters won’t help, so a second hub may be required depending on the distance the devices are from the main hub. I’ve been told by one user that adding and extra hub works fine though.

      Reply
      • 20th October 2018 at 8:51 am
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        Thank you very much! very helpful.
        Do you happen to know if the Smart Plug US versions works with 240v?
        Because here in the Philippines. Its US Plug. But 240v. So it’s kinda tricky finding smart plugs.

        Reply
        • 20th October 2018 at 8:59 am
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          Hi, all the Aqara hubs will work with US and EU voltage standards, so from 100 – 240v AC 50/60Hz. I speak to people in the EU who are using the Chinese Hub at 220-240v and I’m using one at 110-120v, which is the standard for Taiwan. We also use US style plugs.

          Reply
          • 20th October 2018 at 9:14 am
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            Noted! but I was talking about the US Plug Smart Plugs?

          • 20th October 2018 at 9:46 am
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            Ah sorry! I just checked and the US version of the smart plug is only suitable for 110-120v AC 60Hz.

    • 20th October 2018 at 11:38 am
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      Hi
      I have also a big house around 300sqm. From my experience coverage is really brilliant. I also was afraid of it and bought 3 hubs but two will be enough. In my house only one door window sensor lost connection with hub after paring. But then may be another problem it depends what you use as the steering device for Homekit. Becasue both hubs will need be connected directly with the Homekit device even if they are linked together from my experience. I’ve made some tests already. I am using IPad as Homekit steering device. I will shortly explaim my tests. firstly I use one hub for whole house, (hub located in central of house, on first floor connected with 9 sensors and second floor also 9 sensors totally 19) but after 1 sensor on second floor lost connection I have added another hub on second floor linked it with the first one, and to second floor hub added all the 9 sensors located on this floor, hoping now all will works. But after adding them successfully I’m back on first floor to TV room and all sensor connected to second floor hub lost connection. I thik it is of the reason that second hub lost connection with my IPAD or IPhone. Becasue it has WiFi connection fore sure. There is an router on second floor covering it totally with WiFi signal. Maybe some of you are more experienced with and can advice something. Becasue I am thinking if one Apple TV box will resolve connection problems? Or I will need to buy Two Apple TV boxes becaus I red that Apple TV works like the extender for Homekit coverage and then I will need to have one using with my TV first floor and the other as extender on second floor. But this will be expensive.

      Reply
      • 20th October 2018 at 11:59 am
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        Thanks for the information, I’m sure it helps others make the right choices. Regarding Apple TV, it is useful for extending the range for Bluetooth devices, but that’s all as far as I am aware.

        Reply
  • 22nd October 2018 at 4:39 pm
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    Do you have any idea if this will work with the Home App?
    Aqara Wall Switch Double Key
    QBKG04LM

    Reply
    • 22nd October 2018 at 4:53 pm
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      Hi Francis, this should work with HomeKit, as it’s listed on the Aqara site as one of the compatible devices. However, due to issues some have already had with the wireless version of these switches – basically two versions of the wireless with the same model number, but the older one not being exposed to HomeKit – then you should probably wait until Aqara release the new versions just in case. I can ask Aqara for you to see if these switches have the same potential problem and get back to you.

      Reply
      • 22nd October 2018 at 5:03 pm
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        That would be incredible. Thank you so much!

        Reply

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