Eufy Explain Delays to HomeKit and HSV for new Indoor Cams
Today Eufy released a statement regarding their indoor cams, that are slowly making their way to their first customers. In the statement, the company go to some length to apologise as well as explain their timeline for these cameras, in relation to both HomeKit and HomeKit Secure Video. This is in response to the realisation from some consumers who have begun to receive their indoor cam orders, and have found that whilst the cameras contain a HomeKit QR code, they’re currently unable to add them to HomeKit. , At present, it would seem that only the static cameras are making their way out to people who’ve ordered them from Eufy’s website when they provided generous discounts.
You can read the company’s statement below;
Hey, Indoor Cam users, We just wanted to clear a few things up with regard to the issue of HomeKit compatibility. Firstly, we want to apologize for the delay which you are experiencing. We understand your frustration and appreciate your patience. Our development team wants to provide you all with the best possible HomeKit experience and in order to achieve this, we decided to implement the HomeKit Secure Video function. This function will allow users to store videos to iCloud. The application of this function requires additional certification which unfortunately is the result of the delay. The full HomeKit experience will officially be available to you before mid-July. If you want to experience it in advance, you can participate in our Beta Program, starting at the end of June. Please keep an eye out in the community for the latest news and updates. If you have any questions, feel free to contact our customer service team via support@eufylife.com. We will reply to you as soon as possible.
What’s interesting is that we’ve heard from an industry source that Apple require a minimum of 24fps from cameras to be compatible with HSV, with the Eufy indoor cameras being listed as only 15fps. Whether this is true, and whether the delay is due to having to somehow increase the framerate in order to be compatible with HSV, we’re unsure, but it will be interesting to see how this all pans out, given these cameras have been touting HomeKit compatibility from the outset in advertisements, although with regards to HSV, we don’t have a lot to go on in terms of these claims from Eufy before today.
